Terms of Service | DashEase

These Terms of Service (“Terms”) govern your access to and use of the DashEase website, applications, software, and related services (collectively, the “Services”) provided by DashEase, Orivian, and its affiliates (“DashEase,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility and Authority

You must be at least 18 years old and legally able to enter into these Terms. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

2. The Services

DashEase provides a platform for connecting data sources, uploading files and datasets, generating dashboards and visualizations, and supporting business intelligence and analytics workflows. Features may change over time, and some features may be offered only on certain subscription plans.

3. Accounts

You may need to create an account to use some or all of the Services. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must provide accurate information and keep it current.

You must notify us promptly if you suspect unauthorized access to your account.

4. Customer Data

You retain ownership of the data, files, records, and other content you upload, submit, or connect to the Services (“Customer Data”). You grant us a limited, non-exclusive right to host, use, process, reproduce, transmit, and display Customer Data solely as necessary to provide, maintain, secure, improve, and support the Services.

You are responsible for ensuring that you have all rights, permissions, and lawful bases needed to provide Customer Data to us and to authorize our processing of it.

5. Third-Party Integrations

The Services may allow you to connect third-party platforms such as QuickBooks and other external services. By enabling an integration, you authorize us to access, process, and store relevant data from that third-party service as needed to provide the requested functionality.

Your use of third-party services is subject to the terms and policies of those third parties. We are not responsible for third-party products or services, or for their availability, accuracy, security, or performance.

6. Acceptable Use

You agree not to:

Use the Services in violation of law or regulation
Upload malicious code, malware, or harmful content
Interfere with, disrupt, or compromise the Services or related systems
Attempt to gain unauthorized access to accounts, data, or infrastructure
Reverse engineer, scrape, or exploit the Services except as permitted by law
Use the Services to infringe intellectual property or privacy rights
Use the Services to transmit fraudulent, deceptive, or unlawful content
Misrepresent your identity or affiliation

7. Subscriptions, Billing, and Payments

Some parts of the Services may require a paid subscription. Pricing, plan limits, features, and billing terms may be presented to you at the time of purchase.

If you purchase a paid plan, you authorize us and our payment processors to charge the applicable fees, taxes, and recurring subscription charges. Unless otherwise stated, subscriptions renew automatically until canceled.

You are responsible for providing complete and accurate billing information and for keeping payment details up to date.

8. Free Plans, Trials, and Beta Features

We may offer free plans, trial access, preview features, beta features, or experimental functionality. Those offerings may be modified, limited, or withdrawn at any time without liability. Beta or preview features may be incomplete, contain errors, or change materially before general release.

9. Intellectual Property

The Services, including the software, design, text, graphics, interfaces, and all related intellectual property other than Customer Data, are owned by us or our licensors and are protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business use.

10. Feedback

If you provide suggestions, ideas, enhancement requests, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or compensation to you.

11. Confidentiality and Security

We take reasonable steps to protect the security of the Services and customer information, but no security measures are perfect. You are responsible for maintaining the security of your own systems, credentials, devices, and connected accounts.

12. Service Availability and Changes

We may update, modify, suspend, or discontinue any part of the Services at any time. We do not guarantee that the Services will always be available, uninterrupted, error-free, or compatible with every device, browser, or third-party service.

13. Termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, create risk for us or others, fail to pay fees when due, or use the Services in a way that could cause harm, liability, or disruption.

Upon termination, your right to use the Services ends immediately, but provisions that by their nature should survive will survive, including provisions related to fees owed, intellectual property, disclaimers, limitations of liability, and dispute resolution.

14. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

DASHEASE DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING, OR FINANCIAL ADVICE. CHARTS, REPORTS, ANALYTICS, FORECASTS, AND INSIGHTS GENERATED THROUGH THE SERVICES ARE FOR INFORMATIONAL AND OPERATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROFESSIONAL ADVICE OR INDEPENDENT REVIEW.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DASHEASE, ORIVIAN, OR THEIR AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

16. Indemnification

You agree to defend, indemnify, and hold harmless DashEase, Orivian, and their affiliates, officers, employees, contractors, agents, licensors, and suppliers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, your Customer Data, your violation of these Terms, or your violation of applicable law or the rights of a third party.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which DashEase operates, without regard to conflict of law principles, unless otherwise required by applicable law.

You can revise this section later with your preferred state and venue once you decide the exact legal entity and jurisdiction you want to use.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice through the Services, by email, or by updating the “Last updated” date above. By continuing to use the Services after the updated Terms become effective, you agree to the revised Terms.

19. Contact Information

If you have questions about these Terms, contact us at:

Orivian / DashEase
Email: support@orivian.ai
Website: https://orivian.ai